Global Travel International Contract:
Your contract will be with Global Travel International Egypt an Egyptian Travel Agent “DMC” license Nr 1938. Global Travel International Egypt is a member of the Egyptian Travel Agent Association (ETAA), the International Air Transport Association (IATA).

Responsibility:

The Company acts only as an agent for the participants in regard to travel, whether by rail road, boat, aircraft, or any other mode of transport, and assume no liability for injury, illness, damage, loss, accident, delay, or irregularity to person or property resulting directly or indirectly from any of the following causes: weather, acts of God, force major, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, delays, cancellations or changes made by any hotel, carrier, or restaurant. No responsibility is accepted for any additional expenses.

Our Liability To you

Our responsibility is to make arrangements for the provision of the components you book by relevant suppliers (such as flight seats only, hotel only, car hire only, etc.), but we do not have any responsibility for the operation of the component itself. We have no liability to you for any dissatisfaction, loss of enjoyment, loss, injury or damage which results from your use of the Single Component unless we have negligently failed to select a normally competent supplier of the relevant component. In addition, we have no liability to you in any event for any consequential loss which you may suffer in relation to any arrangements which you book to coincide with the Single Component you’ve booked with us. In the event that we have any liability to you, our liability shall be limited in accordance with any applicable international convention.

To Secure Your Payment:

Global Travel International will confirm your request. We will contact you to discuss and finalize the services requested and send you a detailed & final confirmation. The Services will be valid only after paying the deposits requested or the full payment as mentioned in the confirmation. All Payments should be addressed to Global Travel International by wire transfer or credit/Debit cards (Visa or MasterCard).

Payment Policy:

We require a 25% deposit along with the confirmation for all bookings Except the High/Peak periods such as “X-Mass/New Year/Easter & Some other vacations”, Global Travel International will require a 50% deposit or 100% depends on the booking date & confirmation from Suppliers. Services such as flight tickets will require the full payment. Deposits can be made via bank wire transfer or by Debit/Credit cards (Visa or MasterCard) in EGP or in any other agreed currencies.
If you make a payment for our services on our websites, the details your asked to submit will be provided directly to our payment provider via secured connection.

Age Policy

Minors under the age of 18 are prohibited to register as a User of this website & are not allowed to make any transactions.
In some accommodation, under 18’s travelling without an adult are not allowed to stay on an all-inclusive board basis. We do not permit anyone under 16 to travel without an adult.

Cancellation:

Cancellation must be sent via by email & a confirmation from our company is requested to validate the cancelation
For all services excluding the flight tickets the following charges will be applied:
From the date of booking until 61 days before your arrival date, 15% of the entire tour price will be charged.
Between 60 and 30 days before your arrival date, 25% of the entire tour price will be charged.
Between 29 and 15 days before your arrival date, 50% of the entire tour price will be charged.
Between 14 and 7 days before your arrival date, 75% of the entire tour price will be charged.
Between 7 and 1 days before your arrival date, 100% of the entire tour price will be charged.
For last minute bookings made 7 days prior to arrival date a 100% cancelation fees will be applied

For Flight tickets, the airlines cancellation policy will be applied

Refunds:

The refunds will be made to the same account and by the same method used by the clients on his original payment. Any transfer fees will be charged to client account if existed.
No Refunds for No Show.

Price Change after Booking

“After you’ve made a confirmed booking for a Holiday, there are limited circumstances in which the price of that
Holiday can increase. However, the price of Single Components may increase if the component supplier (e.g. hotelier,
airline, etc.) changes their prices. In the case of Holidays: there will be no change to the price within 20 days of
your scheduled departure date, but we can increase the price of your Holiday at any time up to 20 days before
the departure date if we need to do so because there’s been a change in the cost of providing your Holiday that’s
outside of our control, such as the cost of fuel or other power sources used for transportation, taxes or fees (such
as tourist/airport/port taxes and fees), or exchange rates. ”

Amendments by the Client:

“Any changes made to the original booking will be treated as new booking and subject to availability, If you want to change your travel arrangements before you travel, we’ll try to help but we can’t guarantee it will always be possible, because changes are subject to availability at the time and to the supplier’s terms and
conditions. If we can make the change you ask for, you’ll have to pay for any additional services, facilities, or other
items you request at the price which applies on the day the change is made. We’ll also apply an amendment charge
for each person on the booking and for each item you want to change as shown in the table below. Any booking
discount you may have received at the time the original booking was made may be altered or reduced whenever
changes are made. If the number of people in your accommodation changes, you may have to pay extra and may
lose any free or reduced infant and child places or any free group places. Any change to your departure date, airport,
transport, destination, accommodation, or length of holiday must apply to everyone on your booking”

Special Requests:

If the Client has any special requests, he should inform company at the time of booking. The Company and its suppliers will try to satisfy such requests, but, as these do not form part of the contract, the company does not guarantee to do so, including for pre-bookable seats. If the Company confirms that a special request has been noted or passed on to the supplier or refers to it on the confirmation invoice or elsewhere, this is not a guarantee to fulfil it. The Client will not be specifically notified if a special request cannot be met. The Company does not accept bookings, which are conditional on the fulfilment of any special request.

Cancellation By us

“On rare occasions, we may need to cancel your Holiday and have the right to do so – for example, if there is
insufficient demand for your particular Holiday. If we have to cancel your Holiday we’ll tell you as soon as reasonably
possible. If we can do so, we’ll offer you an alternative Holiday of equivalent or closely similar standard and price at
no extra cost to you, or a Holiday of lesser quality or cost, in which case we’ll refund the difference in price. If you
don’t wish to take the alternative we offer you, you can choose another one of our Holidays and pay, or receive a
full refund of, any price difference. Alternatively, if we can’t offer an alternative Holiday that you’re happy to accept,
you can have a full refund of any money you’ve paid to us, except for any amendment charges which arose before
cancellation. We’ll consider an appropriate refund of insurance premiums paid if you can show that you’re unable to
transfer or reuse your policy. We won’t cancel your Holiday within 12 weeks of departure except if we’re forced to
do so because of Circumstances Beyond Our Control. We will give you a reasonable period of time to decide which
of the options described above you would like to take. If we do not hear from you, we shall send a reminder to you,
and if you still do not respond then we may cancel your Holiday and provide you with a refund. No compensation will
be payable if we cancel because of Circumstances Beyond our Control or because the minimum number of persons
required to book the Holiday for it to take place (as described in your booking) has not been met. We can also cancel
your booking if you fail to make payment on time.
Please note that where an outward flight isn’t used we have the right to cancel any other arrangements you’ve
booked with us and you won’t be able to use your return flight ticket. In these circumstances, no refund can be
provided for any unused arrangements”

Excursions

“Excursions include any sightseeing trips, events, tours, or similar, which you choose to go on in resort and which
you pay extra for. Excursions can either be booked and/or paid for in resort (“Resort Booked Excursions”) or prebooked
and paid for when you book your Holiday or Single Component (“Pre-booked Excursions”). All excursions
are arranged by third party suppliers and are subject to the paragraph “Suppliers’ Conditions” at the start of these
Booking Conditions and the paragraph “Our Liability to You For Your Holiday”. Subject to these paragraphs, we accept
responsibility for Pre-booked Excursions. However, Resort Booked Excursions do not form part of your Holiday. We do not have any responsibility or liability whatsoever for anything which may go
wrong on a Resort Booked Excursion. We, our representatives, employees or agents are acting as booking agents
only for the relevant supplier of the Resort Booked Excursion. The contract for any Resort Booked Excursion you book
is between you and the supplier of that excursion. It’s your responsibility to note carefully any conditions of contract
contained in any excursion advertisement, booklets, ticket or receipt you’re given. For Resort Booked Excursions
your excursion contract may be subject to the laws of the country in which you take the excursion and if you have a
complaint about it, you may be required to bring any claim before the Courts of that country, rather than in the UK.”

Acceptance of Risk

“Some of the activities you might choose to take part in during your Holiday may involve a degree of personal risk.
The natural environment can, at times, be hazardous and many activities, such as watersports, waterslides, sleigh
riding, tobogganing, and snowmobiles are activities with a risk of personal injury or death. If you decide to take part
in such activities, you accept these risks and you are responsible for your own actions. Although we or our suppliers
may provide instructions and tuition to you as part of the arrangements you book, any safety information/notices
must be observed which will minimize these risks. Your booking is accepted by us on the basis that you understand
and accept the risks involved in such activities. If at any time you or a member of your party feels uncomfortable or
unsure about taking part in an activity during your Holiday, an instructor should be advised immediately. You’re under
no obligation to take part in or complete activities which form part of your Holiday booking if you don’t feel you want
to for any reason. You must ensure you have suitable travel insurance for the activities you plan to take part in.”

Customer Behavior

“We want all our customers to have an enjoyable, carefree holiday but you must remember that you are responsible
for your actions and the effect they may have on others. If we, or another person in authority, believe:
• your actions could upset, annoy or disturb other customers, our suppliers or our own staff, or put them in any risk
or danger, or could cause damage to property; or
• you are unfit to travel;
we may end your Holiday and terminate your contract. You and your travelling party will be prevented from using
your booked accommodation, transport, and any other travel arrangements forming part of your booking and we will
not be liable for any refund, compensation or any other costs you have to pay. Alternatively at our discretion, you
may be allowed to continue with your Holiday but may have to comply with specific conditions. If your behavior or
the behavior of any members of your travelling party causes any aircraft (or other transport) to be diverted we and/
or the carrier will hold you and those members jointly and individually liable for all costs incurred as a result of that
diversion. We cannot accept liability for the behavior of other people staying at your accommodation or travelling
on your flight, or for any facilities/services being withdrawn as a result of their actions. We’re not responsible, and
we’ll have no liability, for accidents or injuries, loss or damage which may have been caused as a result of; (a) your
inappropriate or irresponsible behavior; (b) any broken glass/china or the like which you’ve broken and/or left in a
way from which injury can result, or; (c), your judgment being impaired by alcohol.
Property Damage: If you or any member of your party causes any damage or breaks anything at your
accommodation, you must report it promptly to a member of our staff or to the staff at the accommodation. We and/
or the accommodation owner will hold you and the members of your travelling party jointly and individually liable
for paying for any damage you cause to the accommodation, furniture, fixtures, fittings or any other items within or
around the accommodation. If you fail to pay, you will also be liable for any legal costs incurred in pursuing a claim
against you.”

Complains

“We want all our customers to have an enjoyable time. However, if you’re not satisfied please complain as soon as
possible to our Representative in a written form, you must tell us using any of the contact options we’ve given to you on your arrival or as
shown on your travel documentation. We’ll do everything reasonably possible to resolve your complaint whilst you’re
on holiday. If you’re still not satisfied, ask your Representative for a complaint case reference number. If you don’t
have the services of a Representative, or they’re not available, you must contact our Emergency
Hotline (on the number shown on your travel documentation) straight away for them to help resolve the problem.
When you get back home, if you’re not satisfied please contact our Customer Relations team within 28 days of
returning home (quoting your case reference number if you have one). Alternatively, you can
write to us at Customer Service. For complaints that relate to travel on a scheduled airline or to a Resort Booked Excursion, we’ll act as a
liaison between you and the supplier, to try to assist in resolving the complaint. If we can’t help and you want to
take matters further, you must contact the supplier directly.
It’s difficult and sometimes impossible to properly investigate a complaint if we’re not told about it during the Holiday
or once it’s over. Failure to follow the above procedures during your Holiday, and/or failure to complain within 28 days
of your return, may reduce or extinguish any rights you have to claim compensation from us, or from any relevant
supplier. Any such rights will be reduced or extinguished if, had you followed the above procedures during your
Holiday, you or we could have taken steps to reduce any loss or damage suffered or could have entirely prevented
it from being suffered. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Egypt. Egypt is our country of Domicile.”

Acceptance of the agreement:

The contract constituted by the company’s acceptance of the client’s booking, subject to these booking conditions, shall constitute the entire agreement between the Client and the Company. The payment of a deposit or final payment by bank transfer or credit card indicates that tour participants have read and accepted all terms and conditions and agree to abide by them.